EDT: What is the Estimated Delivery Time for a Pet?

EDT v1.0 - What is the Estimated Delivery Time for a Pet?

It's easy to view the estimated delivery time (EDT) of animals on our websites! The EDT or 'Estimated Delivery Time' is the ‘estimated’ timeline from order placement to order shipment. ETDs are posted for all animal product pages. In some cases pets may ship sooner, however depending on the popularity of the pet, the number of orders placed ahead of you, and any requested additional testing, etc. shipping times may extend past the EDT. We will always do our best to inform you of any EDT changes in your orders.  If you require DNA testing for gender please add an additional 3 weeks to your EDT.  

View the estimated delivery of animals in several ways:

1. Click the animal icon of the website you desire (ie: birds, dogs, kittens, fish, small animals, reptiles). Under the 'Shop Tab', select the category of animal you are interested in followed by 'View Product'. A full product description of the animal, reviews, estimated delivery time and the pricing are visible. You may also view products and product information using the search bar at the top right hand corner of the homepage using the magnifying glass. 

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Note: An overview  EDT chart is also located under the 'Shipping Tab' for additional EDT descriptions. 

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2. If you previously placed an order you can also track the progress of your order by following the tabs and directions provided in the 'Order' - 'Order Status'  sections of the homepage. Log into your personal account located in the top right corner on the homepage, and check the status of your order using the 'Order Status Delivery Bar'  inside your account.  

 Note: If you require DNA testing for gender please add an additional 3 weeks to your EDT.

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